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"Killing Our Culture"...and not a moment too soon

Hue and cry everywhere today as Michiko Kakutani positively reviews Andrew Keen's book "The Cult of the Amateur". Taking on the concept of the wisdom of the crowd, Keen eviscerates it with the likes of Britney Spears, the irrational exuberance of the 1990s, and the war in Iraq.

But framing your argument as the chatter of the amateurs vs. the considered opinions of "experts" is just silly. It's not a question of the rabble on MySpace or YouTube out-talking the "qualified" commentator. If that commentator is truly qualified, he'll get listened to. Or rediscovered. Meanwhile, that means the average person isn't allowed to talk? Even if he's as dumb as a stump - he's somehow got no right to speak his mind? It's bad for society for everyone to have a platform to speak?

That doesn't sit right with me.

Web 2.0 technologies are transformative - and still figuring themselves out, and of course there'll be the elitists in the castle, throwing the occasional pot of boiling oil over the ramparts while bemoaning that things aren't what they used to be. Kakutani parses:

Mr. Keen argues that the democratized Web’s penchant for mash-ups, remixes and cut-and-paste jobs threaten not just copyright laws but also the very ideas of authorship and intellectual property. He observes that as advertising dollars migrate from newspapers, magazines and television news to the Web, organizations with the expertise and resources to finance investigative and foreign reporting face more and more business challenges. And he suggests that as CD sales fall (in the face of digital piracy and single-song downloads) and the music business becomes increasingly embattled, new artists will discover that Internet fame does not translate into the sort of sales or worldwide recognition enjoyed by earlier generations of musicians.


And all these things are true. Totally true. Newspapers are going to have to find different business models if they are going to survive - and they might not survive. Old radio shows didn't survive once television hit. Copyright law is going to change - as is the creative process itself - but why is that a bad thing? New music artists will have to figure out how to market themselves differently - but again, why is that bad?

I think of changing neighborhoods - "everything was fine until the Puerto Ricans/blacks/Irish/Dominicans/Italians moved in". I think of Ivy League universities as admissions standards changed - "everything was fine until Jews/women/financial-aid students could live in the dormitories with the rest of us". Eventually those attitudes die out. And they will in these virtual neighborhoods as well.

"The cult of the amateur is a misnomer" - it isn't a cult. It's the way things have always been - particularly in this country. Things change. Upstarts come on the scene. And in my expert opinion...Andrew Keen is a weenie. So there.
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Wendi Deng Takes Over At MySpace China

Wendi Deng, Rupert Murdoch's wife, has been named chief of strategy for MySpace China, according to a report in Forbes.

An official role at MySpace China would provide the 39-year-old Deng with her first chance to prove her mettle in the succession battle with Murdoch's children for control of the sprawling family-run media empire.

By appointing Deng as an executive with management responsibility, Murdoch is also attempting to take a more hands on approach with MySpace China, a venture that is increasingly complicating Murdoch’s bid for Dow Jones, the parent company of The Wall Street Journal.

Apparently the Journal is concerned about Murdoch's expiditious strategy in China, kowtowing to censorship rules in exchange for quick ramp-up and launch. And this is not a stereotypical "wifely" project that Rupe is throwing at her - Deng herself is pretty much acknowledged to have the chops to strategize for MySpace China, given her former role as VP for News Corps' Asian satellite station and her MBA from Yale. Which could, in fact, be worrying Murdoch-watchers even more - she's the right one for the job, and he's serious, and that's kinda scary.

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Independent Booksellers Upset at NPR Over Amazon Link

PW reports today that NPR has released its summer reading list on its website - and linked to Amazon for purchasing titles. This has independent booksellers in an uproar, as many of them sponsor NPR programs:

"It’s a huge issue," said Susan Novotny, owner of Book House of Stuyvesant Plaza in Albany, N.Y., "because many of us underwrite our local NPR stations. And it isn’t cheap, anywhere from $5,000 to $12,000 a year." Michael Herrmann, owner of Gibson’s Bookstore in Concord, N.H., agreed. He said that because NPR is the best radio platform for his store, he’s spent $20,000 over the last five years. For NPR to funnel book sales to Amazon, he said, "makes us come across looking like chumps while Amazon rakes it in."

It appears, however, that NPR isn't going to change the link, regarding it as a convenience for its visitors rather than an actual endorsement of Amazon.
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Price floors - SCOTUS decision

Manufacturers and retailers can now set minimum pricing, according to a Supreme Court decision released about an hour ago.

For 96 years, it's been illegal to set minimum pricing on products. Today's decision reverses that. So, for example, publishers could insist that books be sold at a minimum of, say, $25 for a hardcover - eliminating discounts.

The Wall Street Journal reports:

The change isn't likely to boost prices at large discount retailers, which have considerable power over manufacturers to set their own prices. Instead, the case could make it harder for smaller boutiques that offer specialty or custom-fitted goods to lower prices without consent of a manufacturer. It also could limit the ability of retailers to sell some goods at lower prices on the Internet.

Another blow for the independent bookseller who wants to offer special programs or pricing packages to compete with the big guys.

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LibreDigital Adopts .epub Format

LibreDigital has announced that they're compliant with the new IDPF standard, .epub. This is a mutually-agreed-upon industry standard for e-publications that was approved a few months ago at IDPF's annual conference in New York. Both Sony and Adobe support this standard in their reading software.
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German Government Agency to Fund Wikipedia Writers

Ars Technica reports that in Germany, the concern over accurate information regarding renewable resources is so intense that the government agency overseeing those resources is funding writers to ensure that Wikipedia entries are up to snuff:

The FNR [Agency for Renewable Resources] generates plenty of this material already as part of its official mission, but Wikipedia has become an important new distribution channel for getting that information out to the general public. Web searchers looking for information on any particular topic are likely to stumble across a Wikipedia link, and the FNR would rather fill that space with accurate information than lock it all up in its own web site and publications.

The report goes on to say,

the issue of government funding to produce "accurate" information on a non-government site might raise a few eyebrows. Material on renewable resources is unlikely to be overly controversial, but one imagines the outcry that would result if other departments begin funding projects to produce "accurate information" on German political history, foreign policy, or terrorism.

However, these articles will be subject to the same treatment that all Wikipedia articles get - they are open for editing by other users. The government insists that it is not funding Wikipedia directly - it is only subsidizing the FNR writers who are contributing articles.

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POD at TOC

O'Reilly's Tools of Change conference was a smashing success (and mercifully the next one will be in New York - thank you!). Peter Brantley, whose blog we quote often here, has posted some notes and exchanges here.

Some highlights: 

A POD machine can print 1 book in 5 minutes. A sales rate of 12 books per hour isn't going to keep a store in business strictly with POD - the store has to sell other inventory as well.

POD manufacturers can develop new efficiencies, products, etc. much better than a shop with a POD machine can. In other words, the idea of having your own POD machine might not be cost-efficient in the long run, when you can order the same book from Lightning Source, who next month might have features that make their print copy better than yours.

However, a POD machine like the Espresso will eventually cost about as much as a copy machine, and in fact can be hosted in office supply stores - people can order books and go pick them up at Kinko's or Staples. A proliferation of POD machines contributes to a proliferation of books - or at least, that's the thinking of some.


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My iDay

Retail in New York is vastly different from the rest of the country - our supermarkets, for example, are generally smaller and packed with international items...Whole Foods is a relatively new phenomenon, and takeout/delivery is as much a staple of life as wheat itself.

I generally find the shopping experience in the city depressing and time-consuming, so (except for food - I have a fabulous food co-op near my apartment) I order most of my goods online and have them delivered.

My 14-year-old daughter wanted an iPod for her birthday - her Mini had died and she wanted a Nano - so of course my first instinct was to go to the website and order it. But then I thought...these Apple stores are praised to the skies as destinations. Why not, as a good digital citizen, go see what that's all about?

Of course, it dawned on my as I approached the store on 59th Street and 5th Avenue and saw the looming crowd outside, my daughter chose to be born 14 years to the day before Apple is releasing their iPhone.

Yes, folks, there are people CAMPED OUT outside that store, awaiting that gadget. I saw camp chairs, backpacks, water bottles, towels - and I don't know that the towels were so useful during the horrid storm we had last night...is it worth getting struck by lightning to have one of the first iPhones?

I bopped downstairs (yes, I bopped) and one of the guys there hooked me up with a cute blue Nano (I know my kid isn't reading this), and the extended warranty because these things are as delicate as divas and break if you frown at them, and a truly fabulous blue Belkin case. What I loved is that he had a credit card swiper hanging around his neck, so he could ring me up on the spot.

A cool (rare) retail experience in New York. Then I came home and read this blog called Print Is Dead - his post was on the iPhone, and how consumers love devices that integrate functions rather than separating them:

In fact, if it succeeds the way that’s being predicted, the “phone” part of the equation will be the least interesting part (since most people already have a cell phone; that’s not why they’re buying an iPhone). Instead, why people are lusting after the iPhone (apart from the usual Apple scruffs who have to own everything Jobsian) is because they’re dying for a gadget that will do multiple things. Yes, they want a cell phone and iPod combo, but they also want something that can send and receive e-mail, watch videos, surf the Web, etc. They want all of these things in one device, and the iPhone will soon arrive to make this a reality.

The author goes on to say that this has been the problem with e-book readers - they only do one thing. Which was my argument in the last Download column in The Big Picture - that a standalone device that only reads books will have a minimal following, and that laptops are already the device of choice for a great deal of reading, precisely because they are already handling other tasks. (I got some interesting feedback disagreeing with this, and I hope that this appears on the website shortly.)

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Shelf Awareness Turns Two

Shelf Awareness, the daily newsletter about bookselling and publishing, turns two today - and I can't believe it's only two years! I feel like I've been relying on it for much longer than that.

John Mutter, the founder, says in today's issue that they're 90 subscribers short of 10,000 - folks, if you don't already have your own subscription, hurry and sign up...it would be a great "birthday" present for them.

10,000 subscribers in two years - positively amazing. Congratulations on awesome success, and might we rub your head for luck?
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Digitization for the Disabled

Robert Martinengo, of the University System of Georgia, has an interesting job. He works on converting textbooks into formats accessible to the disabled. In this day and age, that means a little more than just audiobooks - although audio certainly plays a huge role. It means "assistive technology" - which helps students with cognitive disabilities (as well as the blind and deaf) read differently.

Bob recently gave an address at the O'Reilly TOC conference about the ways assistive technology and developing book technology can work together for consumers as well as the disabled. He brought up an interesting copyright point - that the need for accessible materials for disabled people is so pressing, getting permissions to create these "derivative works" is often an obstacle. He's proposing a change in copyright law to allow educational institutions to create accessible media for their disabled constituencies, without having to defy copyright law to get these folks the materials they are entitled to.

More info is here.
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Jan Nathan

Shelf Awareness reports that Jan Nathan has passed away at the age of 68; apparently she had cancer.

Nathan was the heart and soul (and founder, and executive director) of PMA, the independent booksellers' trade association, for almost 25 years. She was also treasurer of the Book Industry Study Group.
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It must be summer

My 14-year-old is on her way to Coney Island with a pack of friends (they travel in herds, it seems), and it's taking all my self-control not to slap on the sunscreen and go with them (her crowd is hysterical and loads of fun to hang with). Trying to convince myself that ferreting out book-tech news is more important, I let the kid out the door, and then hit the blogs and websites this morning and discovered...everyone's getting back from ALA and not inclined to make much news.

Shoulda gone to Coney Island....
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Yes, Libraries Are Relevant

While folks recuperate from ALA, Peter Brantley offers some thoughts on "the library of the future" on his blog. He makes a good point - that while libraries may have difficulty working together, with one another, their future lies in being able to work with OTHER institutions:

The future resides in the creation of inter-institutional partnerships that marry libraries' wisdom in the organization, presentation, and accessibility of information to projects seeking to generate, deliver, and manipulate data in the service of science, learning, and education. Through these hybrid partnerships, libraries will enter a new territory of ideas, enriching their own experience while they bring insight to the work of others. Working beyond ourselves, libraries will chart a future into new lands.
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Audiobooks at Wendy's

In a partnership with Listening Library, Wendy's is giving away audiobooks as the toy in their Kids' Meals - CDs from one of four series: Arthur, Magic Tree House, Junie B. Jones, and Geronimo Stilton. Awesome marketing, and much better than finding a Barbie at the bottom of the bag (my girls always promptly dismembered theirs out of sheer scorn).
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The Big Picture

In this issue of The Big Picture:

THE DOWNLOAD:
- by industry consultant Laura Dawson
TIA - THIS ISSUE'S ACRONYM - BISAC/BISG
INTEL: COMPANIES - R. R. Bowker buys Medialab Solutions by Amsterdam
INTEL: PEOPLE - SirsiDynix names new CFO
THE JOB EXCHANGE - Listing the hottest jobs in the sector

"Amazon’s Kindle shows no sign of being born and the thundering hordes are not stampeding to buy Sony’s Reader.

Meanwhile, the digital revolution in publishing is happening…more or less around this e-book problem, the elephant in the living room.

As Mike Shatzkin et al told crowds at Klopotek’s Digital Asset Distribution conference last week – and as a host of panelists parsed at O’Reilly’s Tools of Change conference – publishing is taking a great leap forward into the realm of the technological.

(Well, there’s some argument as to whether publishing is leaping or being pushed, but that’s another column; I’ll let Jim Lichtenberg address that one.)

This, despite a viable e-book reader..."

Click here to access our newsletter archives and read the June 26, 2007 issue in full.
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Espresso at SIBL

The Espresso Machine, a print-on-demand printer and binder, is currently at the Science, Industry and Business Library (SIBL) in Manhattan through August. (I'm going to go see it sometime this week - I'll bring my camera.) Espresso can print, bind, and trim a book in moments - users can choose either public domain works, or some in-copyright titles, via Open Content Alliance. No word yet on anticipated usage.
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Digital Music Outstrips Physical Sales

Ars Technica reports this morning that Apple has become #3 in music sales, behind Best Buy and Wal-Mart:

Wal-Mart holds the number one position with a 15.8 percent market share, while Best Buy is second with 13.8 percent. Apple is the top online outlet, with 10 percent of the total US music market. Amazon is in fourth place with 6.7 percent, while Target rounds off the top five with 6.6 percent of the US market. Of the top 5, Apple is the only player who is dedicated to digital music sales.

There's your tipping point, right there. How long before movies follow suit?
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Who's your DADdy?

Unfortunately I had to miss yesterday's Klopotek conference over at the Hilton, led by Mike Shatzkin, about digital asset distributors (DADs). My oldest daughter was graduating from middle school, a ceremony peppered with buoyant speeches from local dignitaries, and a variety of performances.

I have to say, the speech given by the valedictorian was ridiculously boring and predictable, and I wondered if this poor kid had sacrificed all personality and quirk to please his teachers and parents. He seemed to have nothing to bring to the podium but good grades. I've been listening to Seth Godin's "Small Is the New Big" on my iPod, and he elaborates a little on his Purple Cow theory - what differentiates you (or your company) from everybody else? How do you stand out and show that you are like no one else, so that people will notice you and hire you/buy your product - as opposed to hiring someone else or buying something else.

Once this kid gets out of school, his grades will be pretty meaningless. I hope he spends high school actually living a little and developing as a person...because that's ultimately what people will pay attention to and hire.

Meanwhile, I'll be in the park pretty much all day today, as both Miss Personality and her little sister have class picnics....I'm expecting reports from the DAD conference to trickle in and I'll be posting more next week.
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This just in - Ingram Digital to work with Microsoft

The Book Standard just announced that Ingram Digital will be partnering with Microsoft's Live Search Books:

Ingram will provide high-volume scanning, content acquisition, metadata management and account management for publishers in Microsoft's program....Ingram will also offer publishers the option to access print-on-demand capabilities from Lightning Source, and digital distribution capabilities through e-book delivery services MyiLibrary and Vital Source Technologies.
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ABEbooks looking for a catalog manager

From the HR Department at ABEbooks:

Catalog Manager – AbeBooks.com

 
Did you ever think of books as high-tech? 
 
Are you exceptionally analytical and creative, and ready to help grow AbeBooks’ existing and new business initiatives? Are you visionary and entrepreneurial, able to identify and determine strategy to drive new growth opportunities? Do you have great interpersonal and communication skills, and can you drive initiatives through by building consensus?


AbeBooks is looking for a unique person who can step in immediately and provide product direction and business leadership to drive results for our Catalog and related products.  If you are able to independently manage multiple projects and deliver high-quality results, then you are the person for us.


Candidates must have a demonstrated track record of successfully leading cross-functional teams to launch quality products. They must be comfortable within a fast-paced, innovative environment and have worked with various functional teams within a company as well as external companies and vendors.
 
RESPONSIBILITIES:
 
Products:
  • Fulfill the primary mandate of growing and maintaining the catalog and it’s content as a product of AbeBooks.
  • Defining the product strategy for our Catalog Product Line and become the “Catalog Evangelist”, creating and managing a Catalog Roadmap.
  • Developing product specific business cases, recommendations and requirements
  • Prioritizing product requirements and making trade-offs within the product     development process
  • Tracking performance metrics of current products and services
  • Working within the Product Management Group to ensure the success of catalog related products that are owned by other Product Managers.
  • Leading a wide variety of projects, including new product analysis and development, profit and loss forecasting, industry analysis and building alliances
  • Owning the product throughout the execution cycle, including gathering product   requirements, defining product vision, creating design concepts, and working closely with engineering to implement and iterate
 
Data:
  • Manage and organize the acquisition, importing and updating of catalog data from various sources both external and internal 
  • Defining and then monitoring levels of quality for the data
  • Tracking catalog data metrics
 
Corporate Relationships:
  • Engaging with partners, such as Fillz, Bookfinder and LibraryThing as well as other external entities to drive product plans and requirements.
 
Industry Standards:
  • Researching and keeping abreast of industry standards regarding cataloging (e.g. Book Industry Study Group (BISG), ISBN, OCLC, ONIX, et. al.)
 
QUALIFICATIONS:
The successful candidate will have
  • at least 3 years of experience in product management, preferably in a software or web site company.
  • Experience in managing cross-functional technical projects and the ability to interface with technical teams and influence their decision-making are also requirements.
  • Highly organized,  excellent interpersonal skills and an affinity for technology
  • Demonstrable experience in identifying new business opportunities and in developing and implementing plans that capitalize on these opportunities
  • All candidates must have a BA or BS; an MBA is highly desired; a degree in a CS field is a huge plus.
  • Proficiency in Excel and PowerPoint; the ability to write SQL queries is an asset.
 
Please direct all resumes to or fax to Attention: Human Resources, 250- 475-6014.  We appreciate your interest in AbeBooks!
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ISBN rumors

A large publisher recently tried to get a block of ISBNs for upcoming publications - and was told by the US ISBN Agency that they were no longer releasing blocks larger than 1000. Some confusion ensued, and it seemed like a good time to clarify what's been going on over at US ISBN.

Because of the proliferation of digital content that requires an ISBN to be sold, and because of the changes wrought by ISBN-13, US ISBN has been monitoring the distribution of ISBNs very closely.

While larger publishers who have been in the business for a long time should have no trouble getting their traditionally large blocks of ISBNs, newcomers to the industry are being guided more carefully to make sure they are using their ISBNs properly. Part of this guidance appears to be releasing only 1000 ISBNs at a time to these publishers, to make sure that the industry data pool isn't flooded with incorrect data.

Those who have questions regarding ISBNs in the US should go to the ISBN Agency website.

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Digital Editions

It's pretty, and it works much like iTunes (though they keep saying "it's NOT an iTunes for books):

Digital Editions Screen Shot

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Muze launches Open Media Exchange

Muze announced this morning that it has launched something called Open Media Exchange. According to the press release:

The Open Media Exchange™ is designed to provide an open, collaborative, standards-based framework and delivery platform for the creation, marketing, and distribution of digital media. Built as an extension of Muze's market-tested MediaDNA™ Digital Media Platform version 2.5, OMX™ enables unprecedented collaboration between content owners, retailers, mobile providers and other stakeholders in the industry by centralizing processing, and sharing common infrastructure, applications, and databases. This collaboration eliminates duplicate investment, accelerates time-to-market, and provides consumers with more choice and flexibility.

It will also wash your socks and put your kids to bed.
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LibraryThing has 15 MM books

LibraryThing announced on Sunday that it had reached 15 MM titles in its catalog:

LibraryThing is not of course a "real" library. You can't take the books out, they do a lot more with them, and we have a lot more duplicates. We have only about 2.5 million distinct "titles." But the comparison gives a sense of relative scale to the enterprise.

Anyway, the tally is now as follows:
  1. Library of Congress — 30,011,748
  2. Harvard University — 15,555,533
  3. Boston Public Library — 15,458,022
  4. LibraryThing — 15,081,543
  5. Yale University — 12,025,695
With luck, we'll settle in behind the Library of Congress in 10-15 days. At 30 million, they're going to take a while to beat.
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Library has Second Life

The San Jose School of Library & Information Science is offering a summer class in something called Immersive Environments...meaning, for all intents and purposes, Second Life. Reports Library Journal:

SLIS has had a presence in Second Life since last year, when a Soros Foundation grant enabled it to purchase a 16-acre site to create an “information island.” This spring, several SLIS classes included Second Life design laboratories, where students created young adult spaces. Summer classes will explore and build SLIS environments on several platforms. Besides Second Life, students will visit There.com, Open Croquet, Quest Atlantis, and Sim City. Students will be asked to keep a reflective journal, create an e-portfolio, and a blog. Future plans include using the environment to emulate reference experiences via a synchronous voice chat tool.

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Adobe Digital Editions

Today Adobe launches its Digital Editions 1.0, a tool for managing, buying and reading ebooks and other digital texts. (Newspapers, magazines, what have you.) It's free and...the best part for Adobe users...only 3.0 MB.

With backing from IDPF, Sony, and publishers, it seems like a no-fail. I'll be trying it out over the course of today and letting you know.
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BISG talks to libraries

One of the great things about Michael Healy's directorship of BISG is his attentiveness to issues in the library market. As former director of the ISBN agency in the UK, Michael's got a lot of library experience, and it's terrific to see him applying that to BISG, which has traditionally focused on the bookselling market. For too long in the book industry, there's been this weird wall between the two sectors, and as technology invades and makes new things possible, it seems that the wall should be breached...and BISG seems poised to do that.

At any rate, BISG has teamed with NISO to give a presentation at ALA on Friday. It's called "The Changing Standards Landscape: Creative Solutions to Your Information Problems", and essentially it will tackle how new developments in digital asset management and distribution are affecting the library world. In addition to Michael and Todd Carpenter of NISO, one of the speakers there will be Carolyn Pittis from Harper, who has given many presentations on how she's using new technologies (widgets, XML) to expose more Harper books to more people.

Cool beans!



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Chapters For Sale

We knew it was coming, and here it is. Tim O'Reilly announced yesterday that he's selling his entire catalog of books by the chapter. Allen Noren further elaborated (in the comments below the blog entry) that these are DRM-free, they can be printed (though O'Reilly trusts that only the owner of the doc will print the chapter, just as the owner of a printed book will use the printed book himself), and it's not password protected.

The chapters are PDFs, and differ from Safari offerings in that they are not part of a subscription package - they are sold individually for $3.99 apiece.

At the moment, the chapters are not paginated because, as Allen explains,

we're transforming the chapters from our raw XML, and the XML does not have a notion of pagination. I've talked to our developers and there is a pretty straight forward path around this, but not one that I wanted to delay the launch for. And while I want to add this feature, I think it's less meaningful than one would first think. By that I mean I'd pay more for a solution I could get in one page than for one I have to read a fifty page document for. I know that's a bit of an aside, and it doesn't detract from my own desire to include pagination, but I think it does point out that value shouldn't always be equated to page count.

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First a technology icon, now a fashion icon

Bob Stein, founder of the Institute for the Future of the Book, a small think-tank in Williamsburg, Brooklyn, is a cutting-edge thinker. He founded The Voyager Company, which released 75 CD ROMs back in the day when CD ROM technology was the next big thing; he created The Criterion Collecction, before DVDs were including those "extras" that made Criterion so respected. The Institute's mission statement reads:

The printed page is giving way to the networked screen. The Institute for the Future of the Book seeks to chronicle this shift, and impact its development in a positive direction.

And now, Bob Stein is a fashion icon.
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Sony pulling the plug on Connect

Sony has announced that it's shuttering much of its Sony Connect web store, which sells downloadable music, video and books.

The books portion will remain, as it's "servicing the Sony Reader product."

Oh, yeah. That product.

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Online sales level out

Of course, the big story this morning is the Times' coverage of the "Dot Calm" phenom. Two market research companies - Forrester and Jupiter - say that online sales growth is slowing significantly - in the case of book sales, only 11% this year over 40% last year.

The factors contributing to this situation are many (and complicated). According to the Times, most adults are shopping online - as opposed to years past, when most shopping was done physically and there was more room for growth in the online market. Additionally, physical stores are working hard to create appealing shopping experiences - Apple, for example, has created stores that are true destinations.  Furthermore, many online shops have had to raise shipping fees, a deterrent to web shopping.

Nancy F. Koehn, a professor at Harvard Business School who studies retailing and consumer habits, said that the leveling off of e-commerce reflected the practical and psychological limitations of shopping online. She said that as physical stores have made the in-person buying experience more pleasurable, online stores have continued to give shoppers a blasé experience. In addition, online shopping, because it involves a computer, feels like work.

All of this comes at a time when publishers and booksellers are looking to leverage new technologies to sell books. And it may be that with the ability to sell "fragments" of books, with the ability to merchandise through widgets and whatnot, online sales will increase again - perhaps the sales have expanded to fill the market created by existing technologies and we need a boost from some of the newer technologies to kick-start sales.
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Google/CIC contract gets legs

PW reports on Peter Brantley's discovery (reported here on Thursday) that the CIC libraries' contract with Google doesn't give the libraries their own copies of in-copyright material:

The terms of the CIC deal reflect a growing change in Google's attitude toward the publishing industry. Mark Sandler, CIC director and former collection development officer at the University of Michigan University Library, pointed out that the CIC deal differs not only from Google's deal with Michigan, but from its other library partnerships as well. "I think there's just been a lot of discussion over the last two years," he said. Sandler said he didn't disagree with some of observations by fellow librarians concerning the deal, but said that, without the funds, time and staff to undertake their own major scanning efforts, CIC libraries are satisfied to have Google provide some measure of access.

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S&S launches video channel

As previously reported, S&S has created an online book video channel - Book Videos TV. The news is that it's launched now. It can also be found on YouTube and SimonSays.

That is all.
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BEA gettin' all podcasty up in here

Staying true to the "holy shit, everything's digital" theme of this year's Book Expo, BEA has released podcasts of the show. According to the press release that came out this morning:

BookExpo America’s goal to become a “convention without walls” has become a reality with the announcement of its ambitious podcast and digital coverage of the recent trade event which took place in New York City, June 1 – 3. Podcast coverage of BEA has been a key part of an aggressive program to provide digital and online services and entertainment not only to book industry professionals, but to the general reading public as well. BEA put a dedicated podcast team in place during the convention which spread itself out to cover all aspects of the show in order to provide a record as well as a permanent history of the significant and entertaining content that the show provides.

Get'cher podcast here.
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The Big Picture finally here

Subscribers to The Big Picture will see their newsletter in their inboxes today - sorry for the delay, but it was for a fantastic reason: Our SEO and programming wizard Hamid has gotten his visa to the US, and he and the goddessly Tess will be moving here in a few months! They were all week in Turkey ironing out the details.

We are back on track with our publication schedule, and this issue is already loaded up on our wiki, so check it out, and feel free to comment, edit, and otherwise play around.
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The Big Picture

In this issue of The Big Picture:

THE DOWNLOAD:
- by industry consultant Laura Dawson
TIA - THIS ISSUE'S ACRONYM - GDSN – Global Data Synchronization Network
INTEL: PRODUCTS - 979 ISBN prefixes on the horizon
INTEL: PEOPLE - Founder of Questia leaves to start new project
THE JOB EXCHANGE - Listing the hottest jobs in the sector

"An interesting private meeting at BEA…not back-room politics, but an outgrowth of the fantastic discussions we’ve been having at the BISAC Identification Committee. A group of people faced with the collision of digital distribution into physical products – the heads of Nielsen Bookscan, US ISBN, ISBN International, BISG, BISAC, Ingram Digital, and several publishers ranging from large (Random House) to midsized (a university press) to small…as well as a smattering of consultants (me and Michael Holdsworth) – well, we all got together around a table and just talked.

The meeting covered a range of topics, but we began with the proliferation of formats of digital content: Different codecs of audiobooks, for example; different formats of ebooks to suit different readers. Should each of these formats get a separate ISBN? The ISBN standard says yes, each one should..."

Click here to access our newsletter archives and read the June 15, 2007 issue in full.



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Kindle-ing

While Michael Cader reported yesterday in Publisher's Lunch that some Kindle-related metadata had leaked out of Amazon's data feeds, indicating the incipient launch of the damned thing, SlashGear picks up the story this morning and offers us another photo of the prototype:

Amazon Kindle e-book reader prototype

Ye gods, people! It's ugly!!!!
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Brantley Calls Out Google

In his blog yesterday, Peter Brantley discusses the contract between Google and the CIC libraries, which was signed just about a week ago:

A colleague in Europe recently forwarded to me the Google agreement with the CIC libraries. Even though I had been told this new agreement had some very different language from that in prior contracts, it was still eye-opening reading.

Simply put, the CIC libraries are contributing in-copyright material to Google for scanning, but for the first time (known to me), they will not get a copy back.

Brantley goes on to discuss how this may well be a sop to publishers, who have been quite concerned about the copy that the libraries have been getting of in-copyright or dubious-copyright material. However, in the case of the CIC libraries, the copy goes into escrow until it becomes public-domain.

I think the CIC agreement is a significant enough departure from the prior public contracts that we must take notice of its suggestions that the relationship between Google and publishers is maturing, and that Google is more cautious of the distribution of In-Copyright material than they ever have been before.

That said, Brantley concludes that if the contracts are challenged by any of the universities at any point, the litigation will prove so expensive that anyone else who wants to get into the digitization game will be discouraged because of the cost of playing in the turbulent copyright-law field.

And that to me is potentially the saddest loss, should such an arrangement come to be realized. Because in real terms, across this vitally important collection of humanity’s literature and thought, of all the ways of thinking about books and working with ideas on the Web, we might be left with only one way.

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DailyLit Update

The blog The Millions reports today that DailyLit - the company who emails snippets of public domain works daily to your cellphone - now has 50,000 subscribers. But the blogger - in this case Garth Risk Hallberg - asks, "Is yet another daily email really the solution to too much email?"

Don't know if DailyLit is billing itself as "the solution to too much email" - rather, it's a solution to wanting to read things like Anna Karenina and feeling like you don't have the time. Seems a strange argument to me.

Hallberg goes on to say that DailyLit will be branching out into in-copyright material soon. Cool beans!
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Scholastic Releases BookFLIX

Scholastic has released a new literacy program called BookFLIX, which pairs a short video based on a book (such as Ezra Jack Keats's "The Snowy Day") with a nonfiction book which can be read on the computer. The videos are supplied by Weston Woods, a company specializing in adapting children's books to AV formats. (Including "Knuffle Bunny" by Mo Willems, a favorite in our house even though the kids are much too old for it, because the laundromat in which the tragedy takes place is, of course, the one we use.)

Geared towards teachers and librarians, BookFLIX seems to be in beta at the moment.
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ProQuest CSA becomes just ProQuest

ProQuest CSA announced last week that it is dropping the "CSA" from its company name. ProQuest and CSA merged earlier this year, and while keeping both names has helped customers make the transition, apparently it's just not necessary now.

The CSA label will still identify products that come out of the CSA division of the company, but the company as a whole will simply be known as ProQuest.
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Ebrary releases global ebook survey

Ebrary has released a survey of 583 librarians regarding their ebook usage. Originally conducted for in-house marketing reasons, ebrary decided to release the survey to anyone who wants it - here. (Getting over 500 librarians to fill out any form consistently is a feat in itself.)

An interesting finding is that Google and other search engines really aren't driving ebook traffic in libraries - the catalog and librarian recommendations are. One other interesting note - about half of the libraries surveyed are planning on digitizing at least some of their content; of those, over 80% will be doing it themselves rather than relying on Google or Microsoft to do it.
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We Are Wiki-fied!

The Big Picture has finally wiki-fied itself - I've broken out all the articles into discrete wiki posts here: https://ljndawson.com/Wiki/index.php/Main_Page. Members of the Big Picture community can log in and comment, edit, mark up, and generally spelunk around this content and add their own as well. Have fun, kids!
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Speaking of used books....

Tom Simon, whom many remember from his innovative work at Muze and BN.com - creating book databases where none existed before - is shuttering his bookshop in Park Slope.

Tom was the first to set up category hierarchies for browsing books online (using the BISAC subject headings); he was the first to license first chapters and reviews for display on the web; he was the first to focus on themes and genres for Internet use. What's amazing to me is that, after working with him for probably the most formative six years of my life, I still have yet to see some of his most valuable work implemented anywhere except in a dusty old kiosk in a back room at Muze.

His Park Slope store, 7th Avenue Books, has been a gentle haven for so many - kids and adults alike. The serendipity of discovery on his shelves really has no parallel. Tom had the guts to set up shop across the street from a new Barnes & Noble at a time when other bookstores were closing pre-emptively; the store did quite well, and it's just a bit sad to see this chapter end.
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ABE surveys used booksellers

The Book Standard reports on Advanced Book Exchange's survey of its bookseller partners. What's interesting to note is that most of Abebooks's booksellers sell their wares online exclusively, and also list their titles with Amazon, Alibris, Biblio.com, Half.com and Ebay. It's a pretty cool portrait of those in the business of selling secondhand books these days.

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Emory University is going to scan its own damn books, thank you so much

Library Journal reported on Friday that Emory University will manage just fine without Google OR Microsoft:

Emory officials said they have purchased a Kirtas robotic book scanner, which can digitize as many as 50 books per day, turning each volume into a PDF file. After scanning, the titles will be uploaded to a web site where scholars can access them and, if they wish, buy "print on demand" (POD) editions through Amazon.com and eventually "other distribution channels." In return, Emory will receive compensation from the sale of copies, though Emory director for digital programs Matt Halbert stressed that the POD feature "is not intended to generate a profit," but to help the library recoup some of its costs "in making out-of-print materials available."

The POD twist is a new one. It requires that the scans be of very high quality, of course - which is one of the main complaints about the Google process (and one which Microsoft brings up at every opportunity). Recouping scanning costs by selling POD titles is an incredibly cool business model.

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The Big Picture...will be late this week

Just a quick note that The Big Picture will be going out later this week than usual - the goddessly Tess, my assistant, is in Turkey at the moment, helping her husband Hamid (our hero of SEO and PHP) get a visa so they can come to the US. Very exciting news!
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Google Keeps Reelin' 'Em In

Google continues its Sherman-like march with the absorption of the Community on Institutional Cooperation into its digitization project. The CIC is a consortium of 12 academic libraries - the Big 10 plus 2 more - in the Midwest. This brings the total number of Google Book Search partners up to 25.
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Troy Williams Leaving Questia (Yes, They're Still in Business)

Troy Williams, founder of Questia, is leaving to start a new project, and COO Timothy Harris will be stepping in to assume the CEO mantle.

Which just goes to show you, starting a company that goes for a piece of college students' beer money is actually a viable business model.
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979s to be in circulation by early 2008

ISBNs prefixed with 979 will be in circulation by the 2nd quarter of 2008, says the Book Industry Study Group in their latest press release. What does this mean, exactly?

Books published now have a 13-digit ISBN that begins with 978. These are convertable to 10-digit ISBNs, which have been in circulation from the 1970s until recently. For more information on why the book industry went from 10-digit ISBNs to 13-digit ISBNs, look here.

The release of ISBNs prefixed with 979 means that these numbers are not backward-compatible - you can't convert a 979 ISBN to a 10-digit number.

This means that by 2nd quarter of 2008, all book-industry systems MUST be able to accommodate 13-digit ISBNs. MUST means "you have to, or you can't transact with distributors, publishers, booksellers, or anybody else in the industry".
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O'Reilly Offers Tools for Change

On the heels of BEA/ALA, O'Reilly is launching a new conference series called "Tools of Change For Publishing". This looks to be an amazing conference - in addition to the usual suspects (Chris Anderson, Tim O'Reilly) speakers include:

Cliff Guren, Microsoft
Michael Healy, BISG
Amy Brand, CrossRef
Kelly Gallagher, Bowker
Michael Holdsworth, BIC
Jim Lichtenberg, Lightspeed LLC
Niko Pfund, OUP
Matt Shatz, Random House
Robert Martinengo, Univ. System of Georgia

I am devastated that I am not able to attend - please from this most juicy event!!!
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Overdrive Unveils Community Reserve

Overdrive announced its new Community Reserve service yesterday, a Web 2.0 application that allows libraries to share digital assets with one another:

Libraries with permissions to digital book, audio, or video content can upload titles for download lending to their local patrons, and now can also share the materials with library users worldwide. For example, the Rochester (MN) Public Library received a grant to produce a video to orient and educate Somali immigrants to the features and services of a public library. Now the video has been added to Community Reserve and is available for download as part of their local OverDrive catalog, and is also available for free for lending by more than 5,000 libraries around the world.

This is a pretty cool service, which adds a great deal of value to the information pool.
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Sony Reader News

...is there any?

Anyone?

Hello?

*crickets*
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Google Book Search: Some Numbers

Google Book Search has reached enough of a level of maturity (roughly 3rd-grade, I'd say) where some quantiable results are coming in.

The Chronicle of Higher Education quotes an Oxford sales rep (who apparently doesn't want his/her name used) as saying,

321,000 times in the last two years, people have clicked on an Oxford book saying "I want to buy this." We spent nothing to do that. That’s why we’re a big fan of this program.
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Ex Libris has new president

Ex Libris has announced that Robert Mercer is the new president of the now-enormous company that combines both Ex Libris and Endeavor Systems. Dan Trajman, the former president, will be retained as a consultant through 2007.
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Libraries and Publishers

Shelf Awareness has a great piece this morning on the BEA panel led by Nora Rawlinson (former editor at PW/LJ, now at Hachette, and a librarian herself) on libraries and publishers. Essentially the panel repositioned libraries as a new marketing outlet:

[Leslie] Burger [of the Princeton Library] emphasized that the 16,000 libraries across the country are buying more books, serving an increasing number of patrons who are using the Internet to reserve books from home and becoming more community-oriented by hosting author readings and other events such as One Book One Read programs. "We're not in the business of selling books, but we are in the business of peddling books," she declared.

Publishers have, in the last 20-30 years or so, looked at libraries as barely worth the effort, because circulation has been steadily dropping and libraries buy relatively fewer books than the big-box retailers or bookstore chains. However, times have changed, Rawlinson noted:

She cited a recent Library Journal poll that found library budgets have recently increased by 44%. Libraries have the potential to be "the next Book Sense," she added, "the next big promotion vehicle for new titles."

Look for my upcoming white paper on the relevance of libraries to publishers - probably at the end of the month.
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Stop the Presses - BookNet Canada is doing GDSN

According to a press release just issued (justthissecond, I swear!), BookNet Canada

is beginning a new pilot project, BNC DataSync, to test the possibilities of Global Data Synchronization Network (GDSN) information sharing for Canadian and U.S. publishers and general retailers.

GDSN is a series of product databases which are linked, and which primarily serve the grocery, drugstore and big-box stores such as Wal-Mart and Costco. The book industry has not played much of a part in GDSN (despite much general pestering and hectoring from this quarter). This is a shame because mass-merch retailers could (if the US book industry played in its data pools) sell many more books than they already do.

Given that books are an infinitisimal fragment of mass-merch sales, those retailers are not inclined to do much to accommodate book-industry-specific data transfers. But given that mass-merch retailers are a HUGE source of book sales, US publishers and suppliers would do well to get on the GDSN bandwagon, as BookNet Canada has.

Soon.

But we've had this talk before. Sigh.

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Fragments

One very interesting meeting at BEA was a group of folks interested in digital standards, talking about how to identify the increasingly fragmented content being distributed these days.

I think about the concept of the mash-up, and how college professors have been using that tool for quite some time in their courseware environments - combining chapters from different books, throwing in some video or visuals or music - to create entirely new experiences for their students.

And the question becomes, as that technology begins to migrate to the consumer market, how do those chunks of content get identified in the supply chain - how do the publishers and e-commerce vendors and distributors all talk to one another about selling this stuff?

Around the table, we had a large publisher, several small publishers, a distributor, the heads of two ISBN agencies, and a variety of others whose businesses run on digital standards. A very lively discussion, where we tried hard to crack this nut and then - once it became apparent that this wasn't going to happen within the confines of a two-hour meeting - settled on simply attempting to articulate the problems clearly. More will be coming out of BISAC about this - meanwhile, it was a great experience in how the landscape (and the attendant problems in publishing) is shifting.
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BEA digestion

The general consensus seems to be that this is the year of the digital. But many of us remember going through this in the 1990s as well - and I think it's important to keep in mind that with terms like "digital distribution", the emphasis probably ought to be on the "distribution" part. Technology isn't an end in itself - it's a tool. And while tools are fun and interesting (I happen to be particularly fond of certain kitchen implements), they inherently have no value unless they are helping you get from point A to point B.

And this is true both of companies and their customers. Each component of the supply chain has its own set of tools to assist them in getting from where they are to where they want to be.

So the takeaway (at least for me) from this year's BEA is that there is a vast proliferation of tools out there...and probably what ought to be done at this point is a real assessment of where you want your company to go (what markets are emerging now? how are USERS taking advantage of technology to get what THEY want?), and then an evaluation of the tools available to help you get there.

That's all.
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